Challenge

A global multi-brand restaurant chain with more than 125,000 employees was implementing Workday HCM across a complex integrated landscape, including Oracle Cloud and internal systems. More than 100 integrations created high delivery risk during an accelerated rollout.

Solution

QualityAI deployed a dedicated Workday QA team to assess integrations and identify automation opportunities. The team automated 400 test scripts using Tricentis Tosca across Workday and Oracle Cloud, designed data-driven and localized test variations, and established an ongoing maintenance model to keep the suite ready to run.

Impact

The Workday rollout was delivered on time. More than 400 business processes were automated across 100+ integrations, talent acquisition processes became 30% faster, and half-yearly upgrade validation was completed in under two days.