Accelerate the Software Development Lifecycle with COCO

• Challenge
  A leading sports ecommerce platform needed to accelerate Android app delivery while improving testing consistency across environments.
• Solution
  Implemented parallel automation on real devices with simplified one-click execution across supported operating systems.
• Result
  3x faster regression cycles and 100% platform independence across Windows, Linux and macOS.

• Challenge
  A major retail brand needed to improve mobile testing speed, coverage and reliability across key digital platforms.
• Solution
  Delivered LambdaTest mobile testing to improve execution speed, UI validation and parallel testing across devices.
• Result
  40% faster test execution within two months, 100% UI testing accuracy on LambdaTest, zero UI incidents leaked to staging or production, and 20% faster regression cycles through parallel mobile testing.

• Challenge
  A healthcare company was experiencing the impact of a low-quality system implementation, including weak architecture, inconsistent coding standards, and manual development and testing processes that slowed delivery.
• Solution
  QualityAI reengineered the platform using cloud-native microservices, supported faster code development with GenAI Copilot, and introduced AI-assisted test case generation. The team also helped identify critical data leak hotspots to improve troubleshooting and reduce risk.
• Impact
  The client achieved an 80% improvement in delivery speed, alongside quality, compliance, and technical debt improvements.

A long-term strategic partner, QualityAI delivered embedded software testing and system validation for a defense technology organization. The engagement supported quality engineering across mission-critical systems, helping validate reliability, compliance, and performance throughout the development lifecycle.

• Supported certification activities against relevant aerospace and defense standards
• Increased regression test automation coverage by more than 40%
• Reduced defect escape rates by 30%

• Challenge
  A multi-brand restaurant company needed to accelerate hiring and enterprise integration through more efficient Workday testing.
• Solution
  Automated high-priority business process testing across integrated HR systems and enterprise applications.
• Result
  30% reduction in manual testing effort, 400+ business processes automated and validated, and 100+ internal applications supported with seamless QA and integration testing.

• Challenge
  A global media organization needed to validate complex hiring and payroll data transfers from Workday to SAP across 60 countries, while reducing manual testing effort and compliance risk.
• Solution
  Designed an automated payroll validation system using Tricentis TOSCA, with scripts to verify localized data mapping and automated reconciliation across global platforms.
• Result
  Reduced critical data validation time from more than six hours to under 20 minutes, achieved 100% accuracy across Workday-to-SAP mapping and supported compliant data transfers across 60 countries.

• Challenge
  A customer-facing digital platform needed to validate performance and scalability ahead of peak demand, with limited tolerance for downtime or degraded user experience.
• Solution
  QualityAI designed and executed performance testing, scalability validation, monitoring, and optimization across critical user journeys and infrastructure components.
• Impact
  The client gained clearer visibility into performance constraints, improved release readiness, and reduced the risk of customer disruption during peak usage.

• Challenge
  Reduce manual testing and increase release speed across critical ERP and legacy boundary systems.
• Solution
  Improved interface reliability and reduced production risk through continuous automation, including weekly and on-demand regression runs.
• Result
  100% requirements coverage, 82% automation regression coverage, and reduced manual execution effort, improving deployment readiness, data integrity, and system reliability.

• Challenge
  A healthcare insurance provider wanted to modernize technology delivery, reduce complex testing cycles, and improve a fragmented DevOps pipeline that lacked effective quality gates.
• Solution
  QualityAI implemented BDD/TDD, in-sprint automation, continuous testing, automated gates, and regression test onboarding to improve release readiness and feedback speed.
• Impact
  The client achieved a 60% increase in unit test coverage, a 20% increase in automated deployments per sprint, and trained 100% of ETL resources in Snowflake.

QualityAI provided managed automation and testing services for a leading aerospace and defense organization. The engagement supported quality engineering and critical testing across complex, mission-critical systems, helping validate reliability, performance, security, and operational readiness from R&D through to deployment.

• Supported adherence to relevant aerospace and systems assurance standards
• Helped reduce critical software failure rates
• Increased test automation coverage by 40%
• Supported compliance with international security protocols

• Challenge
  A national healthcare organisation delivering critical digital services across multiple programmes faced challenges ensuring consistent quality, managing risk and providing audit-ready assurance across complex, multi-supplier delivery.
• Solution
  Established an independent test governance and assurance model with structured quality gates, early assurance and full traceability across requirements, risks, defects and evidence, supported by AI-led analytics and formal governance processes.
• Result
  Delivered consistent assurance across 14+ national programmes, reduced late-stage defects, achieved up to 60% efficiency gains through earlier defect detection and enabled critical releases with no P1 or P2 production incidents, supported by fully auditable governance reporting.

• Challenge
  Assess how AI-enabled testing tools could accelerate requirements and test case generation compared with existing processes.
• Solution
  Deployed COCO in the customer landscape, using requirement generation, requirement validation, test case generation and test case review bots, with ADO integration to support movement of user stories and test cases between projects.
• Result
  50% reduction in test requirement generation effort and 61% reduction in test case generation effort.

• Challenge
  A media organization needed to migrate to a new video publishing platform on an aggressive timeline, with manual-intensive QA processes slowing release validation.
• Solution
  Built a custom automation framework, mocked API calls to reduce UI automation overhead, used OCR automation to detect title card anomalies, and integrated API tests into build pipelines.
• Result
  Reduced regression cycles from six days to two days and increased annual production releases from 60 to 80.

• Challenge
  A leading technology organization was integrating generative AI into a complex document product suite. The client needed to measure model accuracy, understand globalization context, remove bias, and detect hallucinations across AI-generated outputs.
• Solution
  QualityAI automated question generation from documents, constructed a fact database, generated prompts from data banks, and used in-house accelerators to support model-graded evaluation.
• Impact
  The client significantly reduced the time required to generate test questions, benchmarked model accuracy at an early stage through the fact database, and advanced validation across globalization context and prompt attack testing.

• Challenge
  An enterprise organization needed to identify vulnerabilities and validate security controls across applications, APIs, cloud environments, and infrastructure.
• Solution
  QualityAI delivered security testing across the application and infrastructure landscape, combining automated scanning, manual validation, penetration testing, and risk-based remediation guidance.
• Impact
  The client improved visibility into cyber risk, strengthened security controls, and reduced exposure before production release.

• Challenge
  De-risk a complex, multi-geography SAP S/4HANA rollout while maintaining quality, performance, and timeline goals.
• Solution
  Delivered test management, automation, performance engineering, and AI-driven scenario generation.
• Result
  250+ automated tests created and key SAP transaction response times improved by 50%+, supporting faster rollout readiness with greater visibility and reduced manual effort.

• Challenge
  Scale data validation across a healthcare provider network processing 800,000+ daily claims.
• Solution
  Delivered ETL, business process and hybrid test data validation to improve accuracy, coverage and delivery reliability.
• Result
  100% ETL and business process coverage achieved, 25% faster data validation, 95%+ SLA adherence with zero defect leakage and 90%+ test coverage.

Provided a fully managed automation and testing service for a defense technology organisation, supporting the quality assurance of complex, mission-critical systems. Our teams validated performance, reliability, security, and operational readiness across integrated platforms designed for demanding, high-stakes environments.

• Achieved full test coverage across critical system paths
• Validated system latency and response times under load
• Measured reliability through mean time between failures
• Supported compliance with required security standards

• Challenge
  Address fragmented test automation across applications, inconsistent standards, limited visibility into coverage and ROI, and unmanaged third-party automation risk.
• Solution
  Established centralized automation governance and execution using Tricentis Tosca and supporting tools, covering automation strategy, script development, regression execution, ROI reporting and third-party automation oversight.
• Result
  Automation coverage reached approximately 32%, automation script approval rates reached approximately 99%, and around $500K in cost avoidance was achieved by Q1 2026.

• Challenge
  A top 15 global law firm, formed via merger, had disparate DMS platforms, legacy domains, and a suite of fragmented IT environments that needed to come together into a harmonized new ecosystem.
• Results
  Our legal tech experts ran accelerated projects to create seamless integration into a unified global tech platform for the new firm to operate with. This included DMS migration and go-live assurance, legacy domain consolidation, while packaging hundreds of applications for their new desktops.

• Challenge
  A streaming provider needed to launch a new OTT application across multiple platforms, including Roku, Fire TV, Android TV, smart TVs, desktop browsers and mobile devices.
• Solution
  Performed end-to-end validation from product build to launch, covering playback, player controls, EPG, ads, payment gateway integration, subtitles, personalization and cross-platform interoperability.
• Result
  Delivered 230+ integration test cases across five streaming platforms, achieved 75% regression coverage, reduced regression cycle time by 65% and supported launch across Roku, Fire TV and Android TV.

• Challenge
  A digital services organization needed to improve accessibility across customer-facing web and mobile journeys while supporting compliance expectations.
• Solution
  QualityAI assessed key user journeys, identified accessibility barriers, validated remediation, and supported integration of accessibility checks into delivery processes.
• Impact
  The client improved digital access, strengthened compliance confidence, and created a more inclusive customer experience.

• Challenge
  Build a robust QA framework to support SAP continuous improvements, system upgrades, and modernization of legacy port applications across multiple locations.
• Solution
  Delivered end-to-end QA management across SAP improvements, system upgrades, integrated hardware, third-party systems, API workflows, and unified logistics platform validation.
• Result
  2,500+ defects identified before user acceptance testing, 14,000+ requirements captured in the test suite, and automated regression introduced to improve release efficiency.

• Challenge
  A cyber defense company needed to address scalability issues in a forensic analysis platform used across global sites.
• Solution
  QualityAI proposed migrating microservices to a serverless, event-driven model and used KEDA to scale functions dynamically.
• Impact
  The client achieved an 80% increase in system performance and a significant reduction in hardware costs.

• Challenge
  Support quality and compliance across a $400M transformation project for a major health fund serving more than four million clients.
• Solution
  Delivered KPI-driven validation through a specialized quality engineering team across critical healthcare systems and regulated workflows.
• Result
  60,000 prescriptions per day supported by new systems, regulatory approval achieved with no observations, and the project delivered on time, on budget and to quality expectations.

Supported a large-scale digital transformation and modernisation programme for a major defense organization, providing advanced software quality assurance across complex, mission-critical systems. Our teams helped validate reliability, cybersecurity, interoperability, and performance across integrated platforms operating in highly regulated and demanding environments.

• Achieved 99.8% compliance for RMF controls
• Reduced critical defect slippage by 35%
• Increased test automation coverage for key operational workflows by 50%
• Supported adherence to applicable safety and systems assurance standards

• Challenge
  A national organisation modernising its enterprise service platform required assurance across complex integrations, workflows and multiple suppliers while maintaining service continuity for critical operations.
• Solution
  Provided independent quality engineering and assurance across platform delivery, including risk-based testing, workflow validation and structured governance to support end-to-end service readiness.
• Result
  Improved assurance coverage across critical workflows, strengthened delivery governance and enabled more controlled, confident platform releases with reduced risk of operational disruption.

• Challenge
  The Client had an internal team of architects who lacked the ability to implement adequate hardware/software testing.
• Solution
  QualityAI provided skilled resources to help drive processes and the architecture team to implement tests smoothly and efficiently.
• Result
  Processes in software testing were implemented in a more streamlined way. Testing was delivered in less than 50% of the time.

• Challenge
  A leading apparel retailer needed to improve customer support and self-service across global ecommerce brands.
• Solution
  Delivered Salesforce Experience Cloud-based self-service deployment, supported by functional and regression validation.
• Result
  10x increase in customer satisfaction, 900+ functional and regression scenarios validated, 0% defect leakage to production and 100% requirement coverage.

• Challenge
  An Am Law top 30 firm was undergoing a PBX system upgrade across 5 offices and 1,500 users. A number of critical gaps existed in requirements, stakeholder alignment, and delivery readiness that required an urgent pivot.
• Results
  We deployed a team of industry-focused business analysts to assess the tech landscape and drive solutions. Over the project, QualityAI would identify and harmonize 200+ requirements through a series of cross-functional workshops. 85 QA tests were developed, while the team coordinated a zero-defect rollout two months ahead of deadline.

• Challenge
  A media organization needed to retire on-premises data centers, migrate applications to cloud and move from monolithic to distributed architecture while maintaining quality, security and data integrity.
• Solution
  Supported a cloud-first migration strategy, including lift-and-shift migration, re-architecture, regression baseline comparison, distributed architecture testing and automated validation across multiple iterations.
• Result
  Enabled migration of 49 applications to the cloud, executed 7,000+ automated tests, improved test execution speed by 2x and increased release throughput by 67%.

A leading automotive audio manufacturer was executing a complex brownfield SAP S/4HANA transformation with no centralized test repository, fragmented legacy knowledge, constrained SME bandwidth and limited end-to-end traceability across L1-L4 business processes.

• Solution
  COCO ingested decades of SAP documentation into centralized Tribal Knowledge, automatically extracted L4 business processes, generated SIT, UAT and regression scenarios, and created traceable, execution-ready test cases mapped to business workflows. Human-in-the-loop validation minimized SME effort while enabling continuous regeneration of test assets.
• Impact
  Reduced test preparation time by approximately 70%, generated 1,000+ test cases within hours, achieved approximately 75% AI-generated scenario selection accuracy and increased test coverage by 3x across critical business processes.