Challenge

Upgrade an end-of-life SCADA environment while maintaining NERC CIP compliance and critical service continuity for a utility serving almost four million customers.

Solution

Developed a NERC CIP-compliant project plan, supported hardware and software upgrades, coordinated with compliance teams and vendors, established security monitoring and implemented an improved disaster recovery solution.

Result

SCADA systems upgraded with proper change management procedures, disaster recovery modernized and NERC CIP change management requirements supported throughout the transition.