Challenge

Complete QA of all client courses within a 12-day window before the start of academic sessions due to business urgency. This equated to far shorter than normal timelines with heavy testing demands for the teams.

Solution

We launched a flexible staffing model through a blended approach to rapidly scale capacity and meet the stringent 12-day deadline. This included extended shift coverage where the team operated with extended hours, effectively tripling delivery capacity. And with strong governance we ensured high collaboration, clear ownership, and continuous quality checks throughout.

Benefits

5,500 hours of work delivered in 12 days, 100% defect free product delivered to production & Performance certification for every major release.